Returns & Exchanges
At MADE Hoops, we stand by the quality of our gear and offer a 30-day return window for all unwashed and unworn merchandise. If you are not completely satisfied with your purchase, we make the exchange and refund process simple and efficient.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship the Items
Drop off your package at any authorized carrier location; please ensure the barcode is clearly visible and the package is taped securely.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.