Frequently Asked Questions

Everything you need to know about your MADE Hoops gear and orders.

How long does shipping take for MADE Hoops apparel?

Standard shipping typically takes 3-5 business days within the continental U.S. Please allow an additional 2 days for processing during high-volume tournament seasons.

What is your return policy?

We offer a 30-day return policy on all unworn and unwashed merchandise with original tags attached. Please note that custom event-specific apparel is final sale.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our shipping capabilities to international ballers soon.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like Apple Pay, Google Pay, and Shop Pay.

How do I know what size to order?

Each product page includes a detailed sizing chart. Our apparel generally features an athletic fit; if you prefer a looser feel, we recommend sizing up.